Delete your account
Last updated: September 8, 2026 · WAKILIFY LIMITED COMPANY
This page explains how to request deletion of your Wakilify account and associated personal data. It is a public URL — you do not need the Android app installed. Package name: app.wakilify.com.
1. How to request deletion
- Use the request form below (opens an email to privacy with your details), or email privacy@wakilify.online / support@wakilify.online directly.
- Include the phone number used to sign in (and username if you know it) so we can verify ownership.
- After we verify your identity, we process account deletion and remove or anonymize associated personal data as described below and in our Privacy Policy.
There is currently no instant self-serve delete button in the Wakilify Android app Settings. Account deletion is handled through this web request / email process.
Request form
Submit a deletion request by email. This opens your mail app with a pre-filled message to privacy@wakilify.online (CC support@wakilify.online). No app install required.
2. What gets deleted
When we complete a verified deletion request, we aim to delete or anonymize:
- Account & profile: login identity (phone/OTP association), display name, username, bio, profile photo, and account settings
- Social content you own: posts, stories, reels/videos metadata tied to your account, and related reactions where practicable
- Messaging: your chat membership and messages attributable to you (other participants may retain their own copies or conversation history)
- Commerce profile data: cart, wishlist, and seller/buyer profile fields that are not required for legal retention
- Wallet metadata: personal wallet profile links and non-required balances/metadata once obligations are cleared (see retention below)
3. What we may retain
Deletion is not always instantaneous or total. Consistent with our Privacy Policy (Retention), we may keep limited records for as long as needed to:
- Fulfill or audit completed marketplace orders and escrow/payment trails
- Resolve disputes, chargebacks, or fraud investigations
- Meet legal, tax, accounting, or regulatory obligations
- Operate limited backups or archives for a short period before purge
Where we retain data, we restrict it to those purposes and delete or anonymize it when no longer required.
4. Timing
After we receive a valid, verified request, we typically begin processing within a few business days. Full removal from active systems may take additional time depending on open orders, wallet activity, or investigations. We will confirm when the account is no longer available for login.
5. Company & app details
- WAKILIFY LIMITED COMPANY — Dar es Salaam, Tanzania
- Website: https://wakilify.online
- Android package:
app.wakilify.com - Privacy: privacy@wakilify.online
- Support: support@wakilify.online
See also Privacy Policy and Terms of Service.